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Frequently Asked Questions
How do I track my order?
Tracking details will be provided to you via email once your order has been shipped.
What are your delivery options?
We offer standard shipping on all orders. Express shipping is also available at an additional charge.
How do I return an item?
We have a hassle-free exchange policy. Fill out the return form provided with your order and ship the item back to us.
What payment methods do you accept?
Luxe By LS accepts all major credit cards and debit cards, including Visa, Mastercard, American Express, Discover and Afterpay.
Do you provide International delivery?
Yes, we offer international delivery to select countries. Shipping charges and delivery times may vary based on your location.
What is your returns policy?
We offer store credit only on unworn, damage free items within 7 days of your order delivery. Please let us know as soon as possible via email at Shop@LuxebyLS.com if there’s any issue with your order.
How can I contact Luxe By LS?
Feel free to contact us anytime via email at Luxebyls@gmail.com or submit a contact form on the website. Please allow a 24-48 hrs turn around time.
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